Privacy Policy

Precogs.ai ("Precogs", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of information entrusted to us. This Privacy Policy describes how we collect, use, store, disclose, and protect information when you access or use our website, platform, APIs, integrations, and related services (collectively, the "Services"). This policy is designed to meet the expectations of modern software development teams and enterprise customers, aligned with widely accepted industry standards for modern security and compliance platforms.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to:

• Visitors to the Precogs.ai website
• Registered users and customers
• Authorized users acting on behalf of an organization
• Data processed through integrations, repositories, CI/CD pipelines, and cloud environments connected to Precogs.ai

This policy does not apply to third-party websites or services that may be linked from our Services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Full name, work email address, company name, and role
• Account registration details and authentication credentials
• Subscription, billing, and payment information (handled by secure third-party payment processors)
• Support communications, feedback, and survey responses
• Configuration settings and preferences within the platform

2.2 Information Collected Automatically

When you access or use the Services, we may automatically collect:

• IP address, device identifiers, browser type, and operating system
• Usage and interaction data, including features accessed and actions taken
• Log files, audit trails, timestamps, and diagnostic data
• Performance and error metrics for service reliability and improvement

2.3 Code, Repository, and Security Data

As part of providing security analysis and compliance insights, Precogs.ai processes:

• Source code, configuration files, dependency metadata, and infrastructure-as-code
• Repository information and commit metadata
• Security findings, vulnerability signals, compliance mappings (e.g., OWASP, CWE), and scan results

We do not claim ownership of your code or repositories. Code and scan data are processed strictly for the purpose of delivering the Services and improving detection accuracy.

3. How We Use Information

We use collected information to:

• Operate, maintain, and improve the Precogs.ai platform
• Perform automated security scanning, risk detection, and compliance reporting
• Provide AI-assisted remediation recommendations and insights
• Authenticate users and manage accounts
• Process transactions and manage subscriptions
• Communicate service updates, alerts, and administrative notices
• Monitor usage to prevent abuse, fraud, or security incidents
• Comply with applicable legal, regulatory, and contractual obligations

4. Legal Basis for Processing

Where required by applicable law, we process personal data based on:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent, where applicable

5. Data Sharing and Disclosure

We do not sell personal data. We may disclose information only under the following circumstances:

• Service Providers: Trusted vendors who support hosting, analytics, customer support, and payment processing, bound by confidentiality and data protection obligations
• Authorized Integrations: Third-party tools and platforms explicitly connected by you
• Legal Requirements: When required to comply with laws, regulations, court orders, or lawful requests
• Protection of Rights: To protect the rights, security, integrity, or safety of Precogs.ai, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality safeguards

6. Data Security Measures

We implement administrative, technical, and organizational safeguards designed to protect information, including:

• Encryption in transit and at rest
• Role-based access controls
• Secure authentication mechanisms
• Continuous monitoring and logging
• Regular security assessments and audits

Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information only for as long as necessary to:

• Provide and maintain the Services
• Fulfill contractual and legal obligations
• Resolve disputes and enforce agreements

Upon account termination, data may be deleted or anonymized within a reasonable timeframe, unless retention is required by law.

8. International Data Transfers

Your data may be processed and stored in countries other than your own. Where applicable, we implement appropriate safeguards to ensure lawful cross-border transfers.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal data
• Restrict or object to certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

Requests can be submitted to the contact details below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core platform functionality
• Analyze usage and improve performance
• Enhance user experience

You may manage cookies through browser settings; however, disabling cookies may limit certain features.

11. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted with an updated effective date. Continued use of the Services constitutes acceptance of the revised policy.

13. Contact Information

For questions or requests related to this Privacy Policy:

Email: support@precogs.org